Make a Referral

We accept referrals from All Ages, Genders and Backgrounds

You do not need an official mental health or eating disorder diagnosis from a registered health professional and there is no criteria to accessing services from First Steps ED.

As long as you or someone close to you feels that there is a difficulty with mood, anxiety or depression or your relationship with your body or food is impacting your life we are happy to work with you through our person centred services.

Our face to face clinics are in the East Midlands and our private video clinics are available for anyone across the United Kingdom.

Referrals are picked up by the team daily and contact will be made with you within 5 working days.


Our team will invite you to attend an initial one-to-one assessment through our private and secure Video Clinic (we don’t use Skype or Zoom).

This is an informal discussion where we will make an assessment and recommend an individualised care plan with you, as well as signposting to other agencies, where appropriate.

We aim to empower you to be in control of your recovery through one-to-one professional and group support and inclusion in positive activities. We actively encourage multi-disciplinary working and work closely with other NHS agencies to provide the best support package for our service users.

Please be aware that we do not work with children under the age of 5 or anyone who may be experiencing feeding problems, such as specific food phobias, or fussy eating. If you think you or your child may be struggling with something like this then it is recommended that you visit your GP. 

More information can be found on the NHS website

We are a Covid-Secure service and recommend video clinic for the safety of our staff and service users. We recognise this approach may not suit everyone and will consider each persons needs on a case by case basis.
Our Childrens and Young Peoples services (5 to 17 years) is available face to face and by appointment only. We operate the NHS Track and Trace App and will require all visitors to book in via the App and observe our Covid-Secure practices including social distancing, PPIE and that no one with Covid symptoms comes into contact with our staff whilst on site.
If we have arranged for you to visit for a scheduled assessment or session and your conditions have changed, please contact our team and we will be happy to either reschedule your appointment or assist in continuing your care through our video clinic.
Waiting Times and Waiting Well
We typically receive about a thousand referrals each year but this year has been unprecedented for all of us and our team work hard to follow up as soon as possible. We have created a new Waiting Well service which you are encouraged to consider joining if you are comfortable in a peer group environment.
You may also be interested in the range of services we offer which you can read in our Welcome Pack.

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If you would like to receive updates from First Steps Derbyshire about the services we provide for people affected by eating disorders, please sign up here. You can find out more about how we handle your data here.